Privacy Policy
Effective Date: May 25, 2026
1. Our Commitment to Your Privacy
UltrabitfX ("we," "us," or "our") is dedicated to protecting your personal information and respecting your privacy rights[cite: 1]. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you interact with our cryptocurrency investment platform, digital wallet services, and related financial tools (collectively, the "Services")[cite: 1].
We operate in strict accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant Financial Conduct Authority (FCA) cryptoasset regulations[cite: 1].
2. Information We Collect
To provide a secure and compliant investment environment, UltrabitfX collects the following categories of data[cite: 1]:
- Identity & KYC Data: Full name, date of birth, nationality, and government-issued identification (e.g., passport or driving license)[cite: 1]. We also collect biometric data (facial scans) to verify your identity against your documents[cite: 1].
- Contact Data: Residential address, email address, and mobile phone number[cite: 1].
- Financial & Wallet Data: Bank account details for fiat transfers, source of wealth/funds documentation, and public cryptocurrency wallet addresses[cite: 1].
- Transaction Data: Details of the digital assets you buy, sell, or stake, including timestamps, amounts, and transaction hashes[cite: 1].
- Technical & Usage Data: IP address, device type, browser information, and cookie data regarding how you navigate our platform[cite: 1].
3. Why We Collect Your Information
We process your personal data for the following essential purposes[cite: 1]:
- Regulatory Compliance (KYC/AML): To verify your identity and prevent money laundering, terrorist financing, and fraud, as required by UK financial laws[cite: 1].
- Service Delivery: To manage your investment account, execute trades on your behalf, and provide real-time portfolio updates[cite: 1].
- Security & Risk Management: To protect your assets from unauthorized access and to monitor for suspicious activity[cite: 1].
- Customer Support: To resolve technical issues or inquiries regarding your investments[cite: 1].
- Legal Reporting: To comply with tax reporting obligations—such as the Crypto-Asset Reporting Framework (CARF)—and law enforcement requests[cite: 1].
4. Legal Basis for Processing
UltrabitfX processes your data under the following legal grounds[cite: 1]:
- Contractual Necessity: We need this data to provide the investment services you signed up for[cite: 1].
- Legal Obligation: We are required by law to maintain records, verify users, and prevent financial crime[cite: 1].
- Legitimate Interests: To ensure our platform remains secure and to constantly improve our investment products[cite: 1].
- Consent: For non-essential activities, such as sending you marketing updates or newsletters (which you can opt-out of at any time)[cite: 1].
5. Sharing Your Information
We do not sell your data[cite: 1]. We share information only with[cite: 1]:
- Compliance Partners: Third-party identity verification and AML screening services[cite: 1].
- Banking Partners: Financial institutions that facilitate your fiat deposits and withdrawals[cite: 1].
- Blockchain Ledgers: Your transaction details (wallet address and amount) are broadcasted to public blockchains to finalize trades[cite: 1]. Note: Data on the blockchain is immutable and cannot be deleted[cite: 1].
- Regulatory Bodies: If required by the FCA, HMRC, or other legal authorities for audit or investigative purposes[cite: 1].
6. Data Security & Retention
UltrabitfX employs bank-grade security, including AES-256 encryption, multi-signature wallets, and mandatory two-factor authentication (2FA)[cite: 1].
Under UK financial regulations, we are required to retain your Identity and Transaction data for a period of 5 to 7 years after your account is closed to assist with any future regulatory or tax audits[cite: 1].
7. Your Rights
Under the UK GDPR, you have the right to[cite: 1]:
- Access the personal data we hold about you[cite: 1].
- Correct inaccurate or outdated information[cite: 1].
- Request the deletion of your data (subject to our legal retention obligations)[cite: 1].
- Withdraw your consent for marketing at any time[cite: 1].
- Request a digital copy of your data for transfer to another provider[cite: 1].
8. Contact Information
If you have any questions regarding this policy or your data rights, please contact our Data Protection Officer[cite: 1]:
9. Updates to This Policy
As the UK crypto regulatory landscape evolves, we may update this policy[cite: 1]. We will notify you of any significant changes via email or through a prominent notice on the UltrabitfX platform[cite: 1].
⚠️ Investor Warning
Cryptocurrency investments are high-risk[cite: 1]. Under UK regulations, you should be aware that your capital is at risk, and digital assets are not protected by the Financial Services Compensation Scheme (FSCS)[cite: 1].